CozyPhones Setup and Instructions
Explore Cozy Storytime
Listen to Cozy StorytimeCozyPhones come in two versions. Orders may ship with the newer 4.0 model, which works the same way.
Which CozyPhones do I have?
Use the Bluetooth name.
- 3.0 shows up as "Cozy". It is Bluetooth 5.0. Play time is 6 hours. The battery is 3.7V 100mAh.
- 4.0 shows up as "Cozy 4.0". It is Bluetooth 6.0. Play time is up to 16 hours. The battery is 3.7V 300mAh.
- Only 4.0 has Share Mode, which connects two headsets to one audio source.
- Only 4.0 has a volume limiting switch. On is Kids Mode. Off is Normal Mode.
CozyPhones 3.0
Pairing
- Hold the Play/Pause button for about 4 seconds, until the light flashes red and blue.
- Open your device's Bluetooth list and select "Cozy".
- If a password is requested, use 0000.
Controls
The control panel has three buttons and a status light.
- Minus (-): long press for volume down, short press for previous song.
- Play/Pause: long press to turn on or off. Short press to play, pause, answer or hang up. Double click to redial the last call. Long press during an incoming call to reject it.
- Plus (+): long press for volume up, short press for next song.
- Status light: red and blue flashing means pairing mode. Red means charging, and blue means fully charged.
To answer a call, press Play/Pause once. If audio is already playing, it pauses for the call. Press Play/Pause again to end the call. Double-click Play/Pause to redial. Use the control panel buttons to play, pause, or skip music. Double-click the + button to activate Siri on an iOS device. Hold Play/Pause for about 4 seconds to turn the headset on or off.
Charging
The charging port is USB-C. Fully charge the battery before first use. Plug the supplied USB cable into the charging port, and the other end into a USB plug or portable charger. Use only the supplied charger. The LED turns red while charging and blue when the headset is fully charged. A full charge takes about 2 hours (about 120 minutes at DC 5V).
Battery
- Play time: 6 hours.
- Standby time: over 260 hours.
- Battery: 3.7V 100mAh rechargeable Li-polymer.
- Bluetooth: version 5.0. Frequency 2.402 GHz to 2.480 GHz. Range 10 m / 33 ft.
- Rated power: RMS 10mW x 2. Speaker: 24Ω / 30 mm.
- Built-in over-current, over-charge, and over-heat protection.
Volume
3.0 is designed with a reduced maximum volume. The volume limit is fixed and cannot be switched off.
Wired use
3.0 works with or without the wireless function. Use the 3.5 mm auxiliary cable when wireless is not available or the headset is not charged.
- Turn wireless power off by long-pressing the power button on the control panel.
- Connect the male USB-C connector on the cable to the USB-C charging port on the headset.
- Use the in-line cable controls for volume and other functions.
Fitting
- Place CozyPhones on the user and pull the band down to cover the ears.
- Using a piece of tape, mark the position on the headband where the speakers would rest over the user's ears.
- Remove the headband and reach into the opening to separate the material from the flat speaker.
- Position the speaker in the area marked with tape. Press the material around the speaker to secure it.
Washing
- Do not expose the product to water or moisture.
- Always remove the headphones before washing. Remove all electronics from the headband.
- Machine wash the headband fabric on a gentle cycle in cold water with mild detergent.
- Lay it flat to air dry. Do not put it in the dryer.
Troubleshooting
- The headset powers down if a wireless connection has failed for 3 minutes.
- While charging, red means it is still charging. Blue means it is fully charged.
- If Bluetooth asks for a password, enter 0000.
- If wireless is unavailable or the battery is empty, use the 3.5 mm cable with wireless power off.
Warnings
- Do not tamper with, disassemble, drop, or open the electrical components.
- Do not store the product near acidic or alkaline materials.
- Keep it away from fire or excessive heat.
- This product is not suitable for children under 36 months. For children between 36 months and 13 years of age, use only the Kids CozyPhones models.
- Corded CozyPhones may present a strangulation hazard. Do not let children wrap cords around themselves. This can cause death by strangulation.
- To prevent possible hearing damage, do not use at high volumes for long periods of time.
- If you have a pacemaker or other electrical device, consult your physician before using this product.
Manual and video
Download the CozyPhones 3.0 manual (PDF)
The printed manual lists an older guarantee. CozyPhones are covered by a 1-year warranty.
Watch the CozyPhones 3.0 setup video
CozyPhones 4.0
Pairing
- Hold the Play/Pause button on the control panel for about 4 seconds, until you see a red and blue flashing light.
- Open your device's Bluetooth settings and select "Cozy 4.0".
- If a password is requested, use 0000.
Share Mode
Share Mode (Dual Audio Sync) lets two 4.0 headsets use one audio source.
- With the headset off, press and hold Play/Pause for 3 seconds until the LED flashes red and blue.
- Repeat that step with the second headset.
- With both headsets in pairing mode, press the + button three times on either headset.
- The LED on both headsets flashes purple when they are synced.
- On the Bluetooth device, find "Cozy 4.0" and connect to it. Both headsets play the same audio.
- To disconnect the headsets from each other, double-press the minus button.
Controls
The control panel has three buttons and a status light. Minus is on the left and plus is on the right.
- Minus (-), on the left: long press for volume down, short press for previous song.
- Play/Pause, in the middle: long press to turn on or off. Short press to play, pause, answer or hang up. Double click to redial the last call. Long press during an incoming call to reject it.
- Plus (+), on the right: long press for volume up, short press for next song.
- Status light: red and blue flashing means pairing mode, and purple means two headsets are linked in Share Mode. Red means charging, and blue means fully charged.
To answer a call, press Play/Pause once. If the headphones are in use, the audio pauses. Press Play/Pause again to end the call. Double-click Play/Pause to redial the last number. Use the control panel to play, pause, or skip tracks. Hold Play/Pause for about 4 seconds to power the headset on or off. Double-click the button on the control panel to activate Siri on iOS devices.
Charging
The charging port is USB-C. Fully charge the battery before first use. Plug the supplied USB cable into the charging port, and the other end into a USB plug or portable charger. Use only the supplied charger. The LED on the control panel turns red while charging and changes to blue when the headset is fully charged. A full charge takes about 2 hours (about 120 minutes at DC 5V).
Battery
- Play time: up to 16 hours.
- Standby time: over 260 hours.
- Battery: 3.7V 300mAh rechargeable Li-polymer.
- Bluetooth: version 6.0. Frequency 2.402 GHz to 2.480 GHz. Range up to 10 m / 33 ft.
- Rated power: RMS 10 mW x 2. Speaker: 24Ω / 30 mm.
- Built-in over-current and over-charge protection.
Volume limit
4.0 has a volume limiting switch inside the control module.
- With the headset off, reach into the headband and remove the control module from the sewn-in pocket.
- The switch is on the side of the unit connected to the wires.
- On is Kids Mode, recommended for hearing protection. Off is Normal Mode, and allows for standard volume in noisy conditions.
- Change the switch only while the headset is powered off.
Wired use
4.0 works with or without the wireless function. Use the 3.5 mm auxiliary cable when wireless is not available or the headset is not charged.
- Turn wireless power off by long-pressing the power button until the LED is off.
- Connect the male USB-C connector on the cable to the USB-C charging port on the headset.
- Use the in-line cable controls for volume and other functions.
Fitting
- Put the CozyPhones on and pull the band down to cover the ears.
- Using a piece of tape, mark the position on the headband where the speakers should rest over the user's ears.
- Remove the headband, then reach into the opening and gently separate the material from the flat speaker.
- Position the speaker in the area marked with tape. Press the material around the speaker to secure it.
Washing
- Do not expose the product to water or moisture.
- Always remove the headphones before washing. Remove all electronics from the headband.
- Machine wash the headband fabric on a gentle cycle in cold water with mild detergent.
- Lay it flat to air dry. Do not put it in the dryer.
Troubleshooting
- The headset powers down if no wireless connection is detected for 3 minutes.
- While charging, red means it is still charging. Blue means it is fully charged.
- If Bluetooth asks for a password, enter 0000.
- To disconnect two headsets that are in Share Mode, double-press the minus button.
- If wireless is unavailable or the battery is empty, use the 3.5 mm cable with wireless power off.
Warnings
- Do not tamper with, disassemble, drop, or open the electrical components.
- Do not store the product near acidic or alkaline materials.
- Keep it away from fire or excessive heat.
- This product is not suitable for children under 36 months. For children between 36 months and 13 years of age, use only the Kids CozyPhones models.
- Corded CozyPhones may present a strangulation hazard. Do not let children wrap the cords around themselves. This can cause death by strangulation.
- To prevent possible hearing damage, do not use at high volumes for long periods of time.
- If you have a pacemaker or other electrical medical device, consult your physician before using this product.
Manual and video
Download the CozyPhones 4.0 manual (PDF)
The printed manual lists an older guarantee. CozyPhones are covered by a 1-year warranty.
Warranty
CozyPhones are covered by a 1-year warranty.
Register your CozyPhones at /pages/register.
Questions: support@cozyphones.com
Common questions
Which CozyPhones do I have?
If Bluetooth lists "Cozy 4.0", it is a 4.0. If it lists "Cozy", it is a 3.0. Only 4.0 has Share Mode. 3.0 is Bluetooth 5.0 with 6 hours of play time. 4.0 is Bluetooth 6.0 with up to 16 hours of play time.
How do I pair CozyPhones?
Hold the Play/Pause button for about 4 seconds until the light flashes red and blue. Select "Cozy" for 3.0 or "Cozy 4.0" for 4.0. If a password is requested, use 0000.
How do I charge CozyPhones?
Both versions use a USB-C charging port. Plug in the supplied USB cable. The light is red while charging and blue when full. A full charge takes about 2 hours. Fully charge the battery before first use.
How long does the battery last?
3.0 play time is 6 hours, from a 3.7V 100mAh battery. 4.0 play time is up to 16 hours, from a 3.7V 300mAh battery. Both list standby time over 260 hours.
Is there a volume limit?
3.0 is designed with a reduced maximum volume, and the limit is fixed. 4.0 has a volume limiting switch. On is Kids Mode, recommended for hearing protection. Off is Normal Mode, which allows standard volume in noisy conditions.
How do I wash CozyPhones?
Remove all electronics from the headband. Machine wash the headband fabric on a gentle cycle in cold water with mild detergent. Lay it flat to air dry. Do not put it in the dryer.